Emotional intelligence and management of episodes with disruptive passengers by airline cabin crew

María José Piñar-Chelso, Jordi Fernandez Castro

Producción científica: Contribución a una revista › Artículo › Investigación › revisión exhaustiva

Idioma original	Inglés
Páginas (desde-hasta)	42-42
Número de páginas	1
Publicación	International Journal of Psychology
Volumen	47
Estado	Publicada - 2012

Citar esto

@article{99553700305b409aaf8ed4e5074b43ba,

title = "Emotional intelligence and management of episodes with disruptive passengers by airline cabin crew",

author = "Pi{\~n}ar-Chelso, {Mar{\'i}a Jos{\'e}} and {Fernandez Castro}, Jordi",

year = "2012",

language = "English",

volume = "47",

pages = "42--42",

journal = "International Journal of Psychology",

issn = "0020-7594",

}