A New Scale to Evaluate Disruptive Passenger Management by Cabin Crew Implications for Crew Resource Management and Quality of Service

María José Piñar-Chelso, Jordi Fernández-Castro

Producción científica: Contribución a una revista › Artículo › Investigación

Idioma original	Inglés
Páginas (desde-hasta)	21-30
Publicación	Aviation Psychology and Applied Human Factors
Volumen	1
N.º	1
Estado	Publicada - 1 ene 2011

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