Quality improvement in university libraries: Evaluations, quality seals, diplomas and certifications

Nuria Balagué

    Research output: Contribution to journalArticleResearchpeer-review

    13 Citations (Scopus)

    Abstract

    The effective construction of the European Higher Education Area (EHEA) has given rise to many activities related to quality and the adoption of quality assurance systems in universities and their libraries can no longer be postponed. One third of Spanish university libraries have gained some type of public recognition for their system of quality management. The variety of approaches followed by university libraries to achieve this recognition is presented: certifications, diplomas and quality seals; a certain trend toward multi-certification is described.
    Original languageEnglish
    Pages (from-to)338-342
    JournalProfesional de la Informacion
    Volume16
    DOIs
    Publication statusPublished - 1 Jan 2007

    Keywords

    • EFQM
    • ISO 9001
    • Quality management
    • University libraries

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