The effective construction of the European Higher Education Area (EHEA) has given rise to many activities related to quality and the adoption of quality assurance systems in universities and their libraries can no longer be postponed. One third of Spanish university libraries have gained some type of public recognition for their system of quality management. The variety of approaches followed by university libraries to achieve this recognition is presented: certifications, diplomas and quality seals; a certain trend toward multi-certification is described.
|Journal||Profesional de la Informacion|
|Publication status||Published - 1 Jan 2007|
- ISO 9001
- Quality management
- University libraries
Balagué, N. (2007). Quality improvement in university libraries: Evaluations, quality seals, diplomas and certifications. Profesional de la Informacion, 16, 338-342. https://doi.org/10.3145/epi.2007.jul.06