Patients' rights in the main healthcare accreditation systems

Rosa Suñol, Paula Vallejo, Juan Manuel Beltrán, Pilar Hilarión, Joaquim Bañeres, Carola Orrego

    Research output: Contribution to journalArticleResearchpeer-review

    2 Citations (Scopus)

    Abstract

    Objective: To analyze how the world's main healthcare accreditation systems approach issues concerning patients' rights. Material and method: The main hospital accreditation systems were studied, using a qualitative methodology for text analysis. Patients' rights standards from several accreditation systems were grouped and organized on the basis of the subject they covered. Nine main subjects of study were established: patient information, privacy, care and emotional support, patient protection, protection of autonomy, organ donation, code of patients' rights, expression of complaints and legal claims, the organization's code of ethics, and new rights. Results: Not all the accreditation systems studied include a chapter on patients' rights. Despite the differences observed in the way accreditation systems cover issues concerning patients' rights, both in the depth of their analysis and in the specific aspects covered by the standards, all the accreditation systems studied cover this issue, although not always in an independent chapter. Conclusions: The review performed illustrates the growing importance of issues concerning patients' rights in accreditation systems.
    Original languageEnglish
    Pages (from-to)343-352
    JournalRevista de Calidad Asistencial
    Volume20
    Issue number6
    Publication statusPublished - 1 Jan 2005

    Keywords

    • Accreditation
    • Patients' rights

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