Nurses’ Experiences of Care at Crisis Resolution Home Treatment Teams: A case study research

David Giménez-Díez, Rubén Maldonado-Alía, Lídia Torrent-Solà, Nina Granel, Maria Dolors Bernabeu-Tamayo

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What is known on the subject?: There are many international studies on CRHTTs; however, there has been little research on nurses’ experiences of working with CRHTTs. Earlier studies focused on the nurses' gatekeeping role but did not explore nurses' perception of care as a construct. What does the paper add to existing knowledge?: This study provides information based on mental health nurses’ experiences. It explains the home environment, the therapeutic relationship and the process of mental health nursing care during a crisis. Also, the study explains nurses’ satisfaction with care provided at patients' home. Unlike other studies, this study focused on nurses' experiences while providing care, rather than on nurses' general responsibilities and the services they provide. This study is the first of its kind in Spain with such a focus. What are the implications for practice?: Acknowledging nurses' experiences and their perspectives about the care they provide could help shift mental health nursing paradigms from those based on biomedical models to newer perspectives found in recovery models. Furthermore, this knowledge could improve the quality of care in mental health settings due to its potential to guide nursing practices. Raising mental health care providers’ awareness of mental health nurses' personal and professional care constructs would help implement support systems to meet the professional's needs. Meeting the needs of nurses related to the care they provide is likely to impact patient care positively. Abstract: Introduction: Crisis resolution home treatment teams (CRHTTs) provide short-term, intensive home treatment to people experiencing mental health crises. There is limited research on nurses’ experiences with CRHTTs. While earlier studies mainly focussed on mental health nurses’ gatekeeping responsibilities, more investigation is needed in this field. Aim: To explore nurses' perceptions and constructions about care in CRHTT services. Method: A qualitative case study was employed. Ten semi-structured interviews were performed to nursing staff working in CRHTT services. Results: Three main categories emerged from the data analysis: nurses’ perspectives of the care provided, nursing setting of care at home and nursing care plan at home. Discussions: Findings revealed that nurses experienced greater satisfaction providing care in the home settings, and therefore, it positively impacted the quality of care and reduced patient's stigma. This study also relates the value of developing care plans centred on patients’ environments increasing Mental Health Nursing (MHN) work satisfaction. Implications for practice: Knowledge of the intrinsic experiences of care provided by nurses in CRHTTs may help facilitate the development of the nursing role in CRHTT by improving understanding of care in mental health settings.
Original languageSpanish
Pages (from-to)48-56
Number of pages9
JournalJournal of Psychiatric and Mental Health Nursing
Issue number1
Publication statusPublished - 2022

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