Live streaming shopping as a new retail format: insights from a qualitative study of consumers and retailers

Karine Picot-Coupey*, Younes Bouragba, Isabelle Collin-Lachaud, Martina G. Gallarza, Yacine Ouazzani

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Considering the emergence of Live Streaming Shopping (LSS) in Europe and the scant academic coverage it has attracted in terms of characterization, this study's aim is twofold: (1) explore how both consumers and retailers assess the distinctive attributes of LSS in order to identify its characteristics as a new form of commerce, or even retail format, and (2) analyze the motivations of both consumers and retailers for choosing it.
Original languageEnglish
Pages (from-to)1313-1351
JournalInternational Journal of Retail & Distribution Management
Volume51
Issue number9-10
DOIs
Publication statusPublished - 27 Nov 2023

Keywords

  • Live streaming shopping (LSS)
  • Format
  • Motivations
  • Omnichannel journey

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