‘It’s a match!’: a discrete choice experiment on job attractiveness for public service jobs

Guillem Ripoll*, Xavier Ballart, Enrique Hernández, Wouter Vandenabeele

*Corresponding author for this work

Research output: Contribution to journalArticleResearchpeer-review


What makes public service jobs attractive to citizens? We address this question by studying several attributes simultaneously, categorizing the signals sent by each attribute as instrumental or symbolic, and clarifying the role of PSM. Using a conjoint experiment on a sample of citizens in Catalonia (Spain), the results show that citizens prefer stable, well-paid and public sector jobs in organizations pursuing public values. The influence of public values, a symbolic attribute, strengthens as PSM increases, but citizens with high PSM are equally responsive to the appeal of other attributes. The discussion addresses the findings and provides directions for future research.

Original languageEnglish
Number of pages35
JournalPublic management review
Publication statusPublished - 24 Jul 2023


  • human resource management
  • Job attractiveness
  • person-environment fit
  • public service motivation
  • public values
  • symbolic-instrumental attributes

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