Abstract
© 2017, Fundacion Index. All rights reserved. Objective: To identify innovative experiences in the use of Web 2.0 technologies driven by primary care professionals in Spain which can contribute to improving the delivery of public services. Methods: Qualitative research based on the Web Sphere Analysis method. Non-participant observation and snowball techniques were used to identify innovative experiences on-line. Results: We identified 15 experiences driven by primary care professionals in Spain. These experiences can be classified according to the type of actors who interact (patient-patient, patient-professionals or professionals-professionals) and the type of platform used to promote such interaction (online doctor consultation services and virtual communities/social networks). Conclusions: The experiences identified typically offer innovative responses to social needs identified in the day by day of the health centers.
| Original language | English |
|---|---|
| Journal | Index de Enfermeria |
| Volume | 26 |
| Issue number | 1-2 |
| Publication status | Published - 1 Jan 2017 |
Keywords
- Diffusion of innovation
- Internet
- Primary health care
- Qualitative research
- Social media