Degree of satisfaction of Primary Health workers regarding a consultancy-based specialty care model

A. M. Wägner Fahlin, E. Belda Eres, E. Peguero Rodríguez, M. Rigla, D. Mauricio Puente, A. Hidalgo de Leiva

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Abstract

Objective. To evaluate the degree of satisfaction of Primary Health care workers with a model of specialty care based on consultancy. Methods. A questionnaire was delivered to the nurses and physicians of a Primary Care centre, in order to assess their satisfaction with the different activities in the specialty of Endocrinology (1-5 points). Results. The consultancy activity itself was given 4.41 ± 0.89 points by the nurses (n = 39) and 3.60 ± 0.97 by physicians (n = 32) (p < 0.05), clinical sessions, 4.21 ± 0.74 and 3.82 ± 1.02, and diagnostic and therapeutic protocols, 4.12 ± 0.71 points (physicians) (p < 0.05 vs consultancy). Global scores was 4.33 ± 0.70 and 3.76 ± 0.89 points, respectively. 74% and 80% of the nurses and 58% and 69% of the physicians considered the present model appropriate for other specialties and Primary Care center, respectively. Conclusions. The health care workers at the Primary Care center assesse show a high degree of satisfaction with this model of specialised care based on consultancy.
Original languageEnglish
Pages (from-to)274-277
JournalRevista Clinica Espanola
Volume205
DOIs
Publication statusPublished - 1 Jan 2005

Keywords

  • Diabetes
  • Endocrinology
  • Health workers satisfaction
  • Primary care
  • Specialty care

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