Contextualized measures of public service motivation: the case of Spain

Xavier Ballart, Clara Riba

Research output: Contribution to journalArticleResearchpeer-review

5 Citations (Scopus)


© 2015, © The Author(s) 2015. Since the initial ‘public service motivation’ concept and measures were developed, various studies have raised concerns with regard to cultural differences. According to previous research trying to supplement the four original dimensions of the original construct with a fifth dimension, this study follows this same strategy, taking into account three aspects of the Napoleonic administrative tradition. The analysis captures one new dimension with political loyalty values, which slightly improves the measurement of public service motivation in that specific context. Points for practitioners: Previous research has showed that ‘public service motivation’ has consequences in terms of individual and collective behaviour and, thus, it may contribute to improve organizations. Public service motivation has been related to performance, organizational commitment and job satisfaction, among other attitudes and behaviours. It has also been used by public administrations in job selection processes.
Original languageEnglish
Pages (from-to)43-62
JournalInternational Review of Administrative Sciences
Issue number1
Publication statusPublished - 1 Mar 2017


  • public service
  • Motivation
  • personnel policies
  • public administration


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