© 2016 Fundación Index. The task of the healthcare professionals is a combination of science and art, knowledge and technical resources coupled with emotional intelligence. Aim: To know, through acting training techniques that enhance the development of emotional intelligence, the opinion of the professionals working in healthcare centers and their reflections on their experience. Methods: From 2008 to 2013, a multidisciplinary team conducted fifteen editions of a training course on how to recognize and manage one's emotions. The experience was assessed using mixed methods: qualitative (reflexive essays) and quantitative methods (satisfaction questionnaire, 1-to-10 scale). Results: A total of 231 professionals participated: 26% were nurses, 6% physicians, and 68% auxiliary nurses. The reflexive essays of the participants reflected their satisfaction and their perception of having re-discovered resources and natural abilities to promote communication and professional and personal growth. The average rating for satisfaction was 9.75 points. Conclusions: The training was perceived as effective. The participants were enthusiastic towards the experience that combined a environment to express their emotions appropriately together with guided acting training techniques.
|Journal||Index de Enfermeria|
|Publication status||Published - 1 Jan 2015|
- Emotional intelligence
- Health personnel
- Professional competence