Acting techniques on the emotional intelligence of health professionals. Transformational learning

Esther Solsona De La Serna, Jordi Pujol, Salvador Llistar, Elena Barbera, Nuria Giménez

Research output: Contribution to journalArticleResearchpeer-review

1 Citation (Scopus)

Abstract

© 2016 Fundación Index. The task of the healthcare professionals is a combination of science and art, knowledge and technical resources coupled with emotional intelligence. Aim: To know, through acting training techniques that enhance the development of emotional intelligence, the opinion of the professionals working in healthcare centers and their reflections on their experience. Methods: From 2008 to 2013, a multidisciplinary team conducted fifteen editions of a training course on how to recognize and manage one's emotions. The experience was assessed using mixed methods: qualitative (reflexive essays) and quantitative methods (satisfaction questionnaire, 1-to-10 scale). Results: A total of 231 professionals participated: 26% were nurses, 6% physicians, and 68% auxiliary nurses. The reflexive essays of the participants reflected their satisfaction and their perception of having re-discovered resources and natural abilities to promote communication and professional and personal growth. The average rating for satisfaction was 9.75 points. Conclusions: The training was perceived as effective. The participants were enthusiastic towards the experience that combined a environment to express their emotions appropriately together with guided acting training techniques.
Original languageEnglish
JournalIndex de Enfermeria
Volume24
Issue number4
Publication statusPublished - 1 Jan 2015

Keywords

  • Communication
  • Emotional intelligence
  • Empathy
  • Health personnel
  • Nurses
  • Professional competence

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