Original language | English |
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Pages (from-to) | 21-30 |
Journal | Aviation Psychology and Applied Human Factors |
Volume | 1 |
Issue number | 1 |
Publication status | Published - 1 Jan 2011 |
A New Scale to Evaluate Disruptive Passenger Management by Cabin Crew Implications for Crew Resource Management and Quality of Service
María José Piñar-Chelso, Jordi Fernández-Castro
Research output: Contribution to journal › Article › Research