Perspectives on E-Government in Europe

Sylvia Archmann; Just Castillo Iglesias

doi:10.4018/978-1-60960-159-1.ch010

Perspectives on E-Government in Europe

Sylvia Archmann, Just Castillo Iglesias

Departament de Traducció i d'Interpretació i d'Estudis de l'Àsia Oriental

Producció científica: Capítol de llibre › Capítol › Recerca › Avaluat per experts

Resum

The e-government scene in the EU is undergoing profound changes. The gradual increase in online availability of services has now reached a point where new challenges are appearing, such as trust-building, increasing citizens’ confidence and the use of existing services, as well as the need for new more efficient e-inclusion policies. Citizens of today have new demands which require new responses, also in terms of enhancing the participatory process. ICT and e-government have an important role to play in this respect.

Idioma original	Anglès
Títol de la publicació	Information Communication Technologies and the Virtual Public Sphere
Editors	Robert A. Cropf, William S. Krummenacher
Capítol	10
Pàgines	195-206
DOIs	https://doi.org/10.4018/978-1-60960-159-1.ch010
Estat de la publicació	Publicada - de març 2011

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10.4018/978-1-60960-159-1.ch010

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http://dx.doi.org/10.4018/978-1-60960-159-1.ch010

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title = "Perspectives on E-Government in Europe",

abstract = "The e-government scene in the EU is undergoing profound changes. The gradual increase in online availability of services has now reached a point where new challenges are appearing, such as trust-building, increasing citizens{\textquoteright} confidence and the use of existing services, as well as the need for new more efficient e-inclusion policies. Citizens of today have new demands which require new responses, also in terms of enhancing the participatory process. ICT and e-government have an important role to play in this respect.",

author = "Sylvia Archmann and {Castillo Iglesias}, Just",

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Perspectives on E-Government in Europe

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