TY - JOUR
T1 - Is there a common pattern to integrate multiple management systems? A comparative analysis between organizations in Greece and Spain
AU - Bernardo, Merce
AU - Gianni, Maria
AU - Gotzamani, Katerina
AU - Simon, Alexandra
N1 - Funding Information:
The field work was financed by a mobility grant of the Faculty of Economy and Business of the Universitat de Barcelona.
Publisher Copyright:
© 2017 Elsevier Ltd
PY - 2017/5/10
Y1 - 2017/5/10
N2 - The integration of management systems has been mainly studied considering the process within organizations and also comparing the implementation among organizations in the same country. Scarce research has been done comparing the process among organizations in different countries. Thus, the main aim of this study is to analyze and compare the implementation of the integrated management systems between organizations located in two countries, Greece and Spain, which have different ISO 9001 and ISO 14001 certification rates. A qualitative method has been applied. Six case studies are presented, three per country, to analyze the aspects of the process and comparing both implementation processes. All organizations have, at least, the ISO 9001 and the ISO 14001 management systems certification. The integration aspects studied arestrategy, methodology, level, audits, benefits and difficulties. The findings, although exploratory, show that the differing integration aspect among the analyzed organizations is the audits both internal and external. Greek organizations achieve higher levels of internal audits integration rather than external but these levels are lower compared to the audits integration level of the Spanish organizations. The other aspects analyzed followed a similar pattern, i.e., the majority of organizations implement first the quality management system and then the environmental, common elements analysis is the main methodology applied, the level reported show a tendency to full integration and benefits and difficulties highlighted are also similar. In addition to these results, aspects that could condition the process are proposed for future research, such ascertification rates, top management commitment, internalization of management systems, external auditors’ experience, state support and their impact on sustainability. Implications for academia, organizations and certification bodies are also presented. Although the integration of management systems has been analyzed in the literature, this is one of the first studies comparing organizations in countries with different certification rates and proposing specific factors conditioning the process for future research.
AB - The integration of management systems has been mainly studied considering the process within organizations and also comparing the implementation among organizations in the same country. Scarce research has been done comparing the process among organizations in different countries. Thus, the main aim of this study is to analyze and compare the implementation of the integrated management systems between organizations located in two countries, Greece and Spain, which have different ISO 9001 and ISO 14001 certification rates. A qualitative method has been applied. Six case studies are presented, three per country, to analyze the aspects of the process and comparing both implementation processes. All organizations have, at least, the ISO 9001 and the ISO 14001 management systems certification. The integration aspects studied arestrategy, methodology, level, audits, benefits and difficulties. The findings, although exploratory, show that the differing integration aspect among the analyzed organizations is the audits both internal and external. Greek organizations achieve higher levels of internal audits integration rather than external but these levels are lower compared to the audits integration level of the Spanish organizations. The other aspects analyzed followed a similar pattern, i.e., the majority of organizations implement first the quality management system and then the environmental, common elements analysis is the main methodology applied, the level reported show a tendency to full integration and benefits and difficulties highlighted are also similar. In addition to these results, aspects that could condition the process are proposed for future research, such ascertification rates, top management commitment, internalization of management systems, external auditors’ experience, state support and their impact on sustainability. Implications for academia, organizations and certification bodies are also presented. Although the integration of management systems has been analyzed in the literature, this is one of the first studies comparing organizations in countries with different certification rates and proposing specific factors conditioning the process for future research.
KW - Audits
KW - Certification rates
KW - Conditioning factors
KW - Greece
KW - Integrated management systems
KW - Spain
UR - http://www.scopus.com/inward/record.url?scp=85016481385&partnerID=8YFLogxK
U2 - 10.1016/j.jclepro.2017.03.036
DO - 10.1016/j.jclepro.2017.03.036
M3 - Article
AN - SCOPUS:85016481385
SN - 0959-6526
VL - 151
SP - 121
EP - 133
JO - Journal of Cleaner Production
JF - Journal of Cleaner Production
ER -