Investigating the use of speech-based conversational agents for life coaching

Laura Aymerich-Franch*, Iliana Ferrer

*Autor corresponent d’aquest treball

Producció científica: Contribució a revistaArticleRecercaAvaluat per experts

6 Cites (Scopus)

Resum

Life coaching can contribute to goal attainment, quality of life, and psychological well-being enhancement. We explored the capacity of a speech-based conversational agent coach (CAC) to deliver a coaching program for goal achievement in two studies. Participants showed a significant increase in personal growth initiative (PGI) after completing the program both in the pilot and the main study. Participants in the main study additionally reported a significant increase in life satisfaction (SLS) and a significant decrease in negative affect (PANAS-N). Usability of the application, satisfaction with the coaching program, and adoption intention were rated positively in both studies. The results suggest that working on goal achievement with the CAC had a positive impact on the psychological well-being of the participants. The study provides an empirically-validated approach for automated coaching interventions and highlights the potential of conversational agents for delivering life coaching.

Idioma originalAnglès
Número d’article102745
Nombre de pàgines8
RevistaInternational Journal of Human Computer Studies
Volum159
Data online anticipada27 de nov. 2021
DOIs
Estat de la publicacióPublicada - de març 2022

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